Parousia Group
Senior Site Reliability Engineer
The group operates the infrastructure its solutions run on — payments, connectivity, logistics and public-sector platforms — in jurisdictions where a data centre is not a commodity. This role owns the reliability of that estate: the service level objectives, the incident response, and the engineering that removes the reasons to be paged.
- Kinshasa, DRC
- Hybrid
- Full time
- Engineering
About this role
The group operates the infrastructure its solutions run on — payments, connectivity, logistics and public-sector platforms — in jurisdictions where a data centre is not a commodity. This role owns the reliability of that estate: the service level objectives, the incident response, and the engineering that removes the reasons to be paged.
Responsibilities
- Own the service level objectives for the group platform, and defend the error budget in front of delivery teams when it is spent.
- Lead incident response, run the review afterwards, and make sure the corrective action ships instead of being logged.
- Build the automation that removes toil — provisioning, failover, certificate and secret rotation, capacity planning.
- Design for the failure modes of the markets the group operates in: power, transit, and cross-border latency.
- Hold the production access model, so that every privileged action is authenticated, authorised and recorded.
Requirements
- You have run systems in production where an outage has consequences outside your own company.
- You are fluent in Linux, containers and Kubernetes, and you can read a network or kernel trace without a dashboard.
- You write code — Go, Python or equivalent — and treat infrastructure as software rather than as configuration.
- You have carried a pager, and you have opinions formed by experience about what makes an alert worth waking someone for.
- You work in English. French is an advantage in this location.
Five steps, applied to every role
- ApplicationSubmitted through this site and read by Human Resources against the requirements published for the role.
- ConversationA call with the hiring manager about the systems the candidate has built or operated.
- Work sampleA problem from a live group system, scoped to one session and discussed with the engineers who set it.
- PanelThe hiring team and a reviewer from elsewhere in the group, on technical depth and operating practice.
- DecisionThe hiring manager and Human Resources decide together. Every candidate at this stage is told the outcome and why.
Careers
Apply for this role
One form and one attachment. The application is sent to Human Resources, which reviews it with the team responsible for the role.
What happens to your application
An application is handled by Human Resources and by the hiring team for the role applied for. It is not sold, and it is not used to train any automated system. Correction or erasure can be requested at any time by writing to the careers address, and requests relating to personal data are handled by the Data Protection Office under the privacy policy.
Adjustments to the process
Where any part of this process would place a candidate at a disadvantage, a request for an adjustment can be sent to the careers address. The request is handled by Human Resources and is not shared with the hiring panel.
careers@parousiagroup.com