Vision and mission
What the group is for
The vision states the position the group intends to hold, and the mission the work that gets it there.
Our vision
To be the partner of record for critical technology and commerce infrastructure.
Our mission
To give institutions and enterprises sovereign technology their own teams can operate, and to keep it in service.
What follows from them
- The group operates what it buildsMaintenance and support stay with the group, under the service objectives agreed with the customer.
- Data stays where the law puts itResidency and key custody are set in the architecture and written into the contract by the Legal Department.
- Claims are measuredAvailability, recovery times and accessibility conformance are measured against the objectives in the contract, and reported to the customer.
- No customer is locked inInterfaces are documented and standards are open, so a customer can migrate its data and services to another provider.