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Parousia Group

NetVox Intelligence

Machine Learning Engineer

NetVox Intelligence unifies voice, video and messaging with AI-assisted routing, transcription and analytics, running on the group’s sovereign infrastructure. This role takes models from evaluation into production, and keeps them accountable once they are there.

  • Lagos, Nigeria
  • On site
  • Full time
  • Engineering

About this role

NetVox Intelligence unifies voice, video and messaging with AI-assisted routing, transcription and analytics, running on the group’s sovereign infrastructure. This role takes models from evaluation into production, and keeps them accountable once they are there.

Responsibilities

  • Take speech and language models from evaluation into production, including the serving path and what it costs to run.
  • Build evaluation sets that reflect the languages and accents customers actually speak, not the ones a public benchmark ships with.
  • Instrument models in production: drift, latency, and the failure cases customers report.
  • Work with the platform team on the data path, so that training data stays in the jurisdiction the customer requires.
  • Document model behaviour and its limits to a standard a regulator can read.

Requirements

  • You have deployed models to production and maintained them afterwards, not only trained them.
  • You are comfortable with PyTorch or an equivalent framework, and with the serving stack around it.
  • You understand speech or natural language processing well enough to know where the benchmarks mislead.
  • You treat privacy and data residency as engineering constraints rather than as paperwork.
  • You work in English. Other languages spoken in the group’s markets are an advantage.

Five steps, applied to every role

  1. ApplicationSubmitted through this site and read by Human Resources against the requirements published for the role.
  2. ConversationA call with the hiring manager about the systems the candidate has built or operated.
  3. Work sampleA problem from a live group system, scoped to one session and discussed with the engineers who set it.
  4. PanelThe hiring team and a reviewer from elsewhere in the group, on technical depth and operating practice.
  5. DecisionThe hiring manager and Human Resources decide together. Every candidate at this stage is told the outcome and why.

Careers

Apply for this role

One form and one attachment. The application is sent to Human Resources, which reviews it with the team responsible for the role.

What happens to your application

An application is handled by Human Resources and by the hiring team for the role applied for. It is not sold, and it is not used to train any automated system. Correction or erasure can be requested at any time by writing to the careers address, and requests relating to personal data are handled by the Data Protection Office under the privacy policy.

Adjustments to the process

Where any part of this process would place a candidate at a disadvantage, a request for an adjustment can be sent to the careers address. The request is handled by Human Resources and is not shared with the hiring panel.

careers@parousiagroup.com

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