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Parousia Group

Critical digital infrastructure, engineered and operated

Parousia Group designs, builds and operates communications, cloud, commerce, payment and logistics infrastructure for public institutions, regulated businesses and network operators, through regional holdings in Africa, Europe, the Americas, the Middle East and Asia-Pacific.

The group in detail

Technology and innovation

Research and engineering across the group

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Governance and compliance

Governance principles

Parousia Group operates critical infrastructure for public institutions, regulated businesses and network operators. This page sets out how the group is directed, controlled and held to account.

How the group is directed and controlled

Data stays where the law places it

  • Separation of direction and executionThe board directs and supervises; the executive committee executes. The two roles are held by different people, and the distinction is written into the group statutes.
  • Data stays where the law places itCustomer and citizen data is hosted in the jurisdiction that governs it. Where the client is a public institution, that institution holds the encryption keys. The Data Protection Office records each processing operation and the transfers attached to it.
  • Every privileged action is recordedAdministrative actions on group systems are written to an append-only audit journal held outside the reach of the person who performed them. The journal is retained for the period set by group policy and is available to Internal Audit.
  • Procurement is contestableAwards above a defined threshold require a competitive tender and a documented decision. The Procurement Department applies the same threshold and the same process in every country, and a single-source award requires a written justification and a second signature.
  • Concerns reach the board without filtersConcerns may be raised through a written channel that does not pass through line management. Reports are received by the Legal Department, which operates the channel, and are reported to the board’s ethics and compliance committee; retaliation against a person who reports in good faith is prohibited.

About Parousia

Parousia Group is a global technology holding company. From its headquarters in the Democratic Republic of the Congo and its offices in the United States, the United Kingdom and Dubai, the group directs regional holdings that build, operate and scale the platforms institutions, enterprises and individuals depend on. Governance, security and engineering standards are set at group level and applied by every holding, whichever market it serves.

Our vision

To be the partner of record for critical technology and commerce infrastructure, connecting institutions, businesses and consumers securely and under load in every market the group operates in.

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A professional celebrating beneath a glass atrium

Our mission

To provide institutions and enterprises with dependable, sovereign technology their own teams are able to operate, and to keep it in service beyond delivery.

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Company History

The group

« Parousia Group builds infrastructure and then operates it, under contracts that leave control of the data and of the systems with the institutions and customers that depend on them. »

Parousia Group

Group statement

How the group is governed

Measured by what stays in service

The group reports on what it operates: platforms in production, the institutions and businesses that depend on them, and the availability of the services concerned. Measurement is carried out by Group Operations and reported to the board.

  • Enterprise customersInstitutions and businesses that run their operations on group platforms, in the markets where the group is present.
  • Projects deliveredPlatforms, integrations and deployments taken from design to production by group teams, and operated afterwards.
  • Platform availabilityProduction services monitored continuously by Group Operations and reported to the group board on the same cycle as financial performance.
Read the sustainability commitments
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Investors

Corporate disclosures and publications

Parousia Group is privately held. This page sets out the group’s listing status, its corporate publications and the route for investor and corporate enquiries.

Get in touch contact@parousiagroup.com